Refund policy
Returns & Refunds
We want you to be happy with your REVMODE order. If you are not, you may return most items within 30 days of delivery for a refund or exchange.
Eligibility
- Items must be unused, undamaged and returned in their original packaging with all included accessories and hardware.
- Items that have been installed, wired, cut, drilled or otherwise modified cannot be returned unless they are faulty.
- Custom and made-to-order items (including custom badges) are non-returnable unless faulty.
Pre-orders
Pre-orders may be cancelled at any time before your order ships for a full refund, no questions asked. Once shipped, the standard 30-day return policy applies.
How to start a return
Email support@revmode.co with your order number and the reason for return. We will reply within 1–2 business days with a return authorisation and the return address. Please do not send items back before contacting us.
Refunds
Once your return arrives and is inspected, we will notify you by email. Approved refunds are issued to the original payment method within 5–10 business days. Original shipping charges are non-refundable unless the item arrived faulty or incorrect.
Return shipping
Customers are responsible for return postage on change-of-mind returns. If your item arrived faulty, damaged or incorrect, we cover return shipping and send a replacement or full refund at your choice.
Faulty or damaged items
Inspect your order on arrival. If anything is damaged, defective or incorrect, contact us within 7 days at support@revmode.co with photos and we will make it right.
Warranty
Electronic products carry a 2-year warranty against manufacturing defects from the date of delivery. The warranty does not cover damage from accident, misuse, improper installation or unauthorised modification.
Contact
REVMODE · 927 Panther Ln, Allen, TX 75013, United States · support@revmode.co · (469) 225-5053